Solutions for customer training and partner training

Partner Training

Few benefits of LMS for Partner Training -

View your partners as part of your talent network; make sure that they have the knowledge and confidence in you.

Increases sales and customer satisfaction by strengthening partner proficiency in the product lines

  • shortens channel partner time-to-competency and quickly disseminate knowledge such as new product features and customer promotions
  • provides just-in-time learning objects and reference materials
  • creates partner certifications based on blended learning programs that include courses, exams, information and other internal and external activities
  • measures and reports on partner competencies to assess the “stickiness” of learning content
  • tracks and reports on training program completion and correlate to business performance

Decreases costs and improve training effectiveness for hard-to-reach partners

  • provides web-based training and certification programs to geographically dispersed partner populations
  • provides learning opportunities while decreasing travel costs and time away from work
  • leverages and consolidates learning systems into one with separate domains, branding and data

Strengthens performance consistency between internal talent and external partners

  • bridges the gap between partner and internal sales performance by sharing a common learning management platform that can administer both internal employees and the extended enterprise
  • leverages internal documents, knowledge resources and learning activities to improve partners’ access to information

Offers multiple, tiered training certification programs to manage vast training needs

  • develops custom partner certification programs based on competency and course completion
  • provides incentives, such as discounts, to partners achieving designated certification levels
  • segments audiences by role and location and automatically assign learning tracks and activities to individual partners
  • personalizes user experiences and tracks based on business needs and training requirements

Integrates with other business systems and portals

  • sending sales leads and referrals to certified channel partners based on competency and certification level

Customer Service Training, Partner Training

White paper

Increase partner results – take these 10 steps. Know more...

Case study

Learn how Kia training program encouraged the growth, profitability and success of the US Dealer network. Know more...

Web seminar

Know how to use technology to increase the success of customer and partner education. Watch now...